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Summing up the results of 2020. What was it like for i’way?

In the last days of the year soon to be departed, it is customary to take stock. Keeping with tradition, we have decided to tell you what we managed to achieve in the difficult year of 2020. In short, the year was completely atypical. But we have made every effort to, and have become more technologically advanced; our services are now even more convenient, while taking care of our customers is still our top priority.

Let’s take a look at some of the achievements of i’way over the past year:

1. We retained and expanded our team

We have kept our company and team. 2020 was a challenging year not only because of the pandemic, but also because of the crisis that ensued. This was most notable in the travel industry, which almost ceased to operate for some time due to closed borders. Despite this, i’way managed to keep its team, which continued to develop all of its services. We rebuilt communication, got used to remote work and learned how to work in the most unusual of conditions.

2. We launched a joint program with Aeroflot

Now our clients can receive Aeroflot Bonus miles for each trip that they take with i’way transfer. To do this, you need to indicate your personal account number in i’way’s mobile application. Miles will be accumulated after each trip.

3. Updated and improved Artificial Intelligence

Updating and improving our AI allows us to increase the processing speed of requests by the booking department (by about 90%).

4. Website redesign and mobile application improvement

We have updated the design of our website iway.io. Now it has become clearer, more visually appealing and lighter, for the convenience of our clients. Our mobile application has also been updated, which is now simply called i’way. By the way, you can download it from the App Store and the Google Play store.

5. We have updated the application for drivers ‘i’way driver’.

Now, the i’way driver app for drivers is available for download from the App Store. Also, in addition to receiving orders and tracking flights via the app, you can also track your income. The new version of the application has a tab named “Wallet”, via which you can track your earnings.

6. Improved collection of feedback from our customers

We have improved our feedback collection system to ensure that our system is constantly moving in the right direction. Thanks to this, the average travel rating has increased.

7. We have integrated our transfers into the S7 Airlines application

Now, an i’way transfer can be ordered from the mobile application of S7 Airlines. When ordering a transfer, you will receive miles directly to your S7 Priority card.

8. Implementation of additional services

We made a meeting with a sign in a separate service. Now the passenger decides whether to meet him with a sign or not.

In addition to this:

  • We have worked out a system for calculating driver ratings. Now, there will be even fewer unscrupulous drivers;
  • We improved the driver monitoring system to keep rides comfortable;
  • We introduced a push notification system for all users of our mobile applications;
  • We have improved the system of payment and additional payments by bank card.

This year was difficult and chaotic, forcing all of us to come up with new schemes on the fly and constantly rebuild our plans. But, despite this, we all became friendlier, more responsive and wiser.

Next year, we will continue our dialogues with clients and partners, expand our staff with new specialists and make our service even more convenient.

Thank you for being with us and trusting us. Happy New Year!

 No comments    62   7 mon   i'way   new year

What do you need to remember traveling with parents?

It’s great if your parents are fit, cheerful and sharing your interests like a go riding on ostriches or go to an immersive staging about coronavirus. But it happens that different generations have different interests.

Therefore, we know what you need to be prepared for if you decide to take mom and dad to the resort.

Insurance for seniors will be more expensive

For elders, as well as for children, the probability of an accident is statistically higher. Hence there is a natural increase in prices.
Thank progress, you can buy insurance online.

The relief matters

Even if your parents for the past 20 years was climbing, make allowances for their age. Try to avoid the stairs. No doubt, that parents are young at heart, but you all travel to chill, not to get tired.

Need to take medicine seriously

If your parent takes life-saving drug on a regular basis you need to follow some rules:
1) Recipes for them should be translated into national language of the country you go
2) Have a separate first-aid kit case for the parent to quickly find the right medicine
3) Take on board required amount of meds for parent needs if the flight will be delayed. And only in original packing!

Take care of comfortable arrival.

A long flight is difficult for the elderly: pressure drops, time zones change, etc. Book a transfer by i’way, then you don’t need to look for a taxi at a reasonable price all over the airport.

Order a transfer to anywhere in the world

You shouldn’t become a nanny

Although the roles change and with age children care about their parents more than vice versa, you need control yourself. Even in caring. Remember how you felt when you were overly patronized! Caring is not tantamount to custody.

... as well as your parents

If you travel with all three generations of your family, don’t “push” offsprings to grandparents. They have the right to relax, just like you.

“Let’s decide in progress” is a bad strategy

If your main goal is sightseeing, settle an issue amicably what places you want to visit together, and where you can take a walk alone. So you can avoid unnecessary resentment.

We also recommend taking a lot of photos: parents will look at them with joy and pride, recalling the time you spent together. 

Spain, but make it different: what to see in Barcelona?

Football, Mediterranean, Antoni Gaudi...what else is there in Barcelona? If you’re reading this, the chances are you’re way past googling the weather forecasts for the dates of your stay, and you’re digging into the topic to find something a little bit more out-of-the-way. We won’t disappoint you, promise!

Here are our picks for places to see and visit in one of Spain’s most iconic cities:

«Bostik Murals» — Sprayed-on industrial site /urban art museum

Why confine the creative energy by exhibition halls if the art can take over the museum grounds and street walls? This urban art museum is located at the former industrial site. You may find all sorts of things here — from murals of Barcelona street artists to exhibits of modern art pieces. During weekends, there’s a flea market surrounded by numerous colorful street food trucks. You should also get up to the roof terrace, to see a fantastic piece by Sixe Paredes covering the entire wall.

Prices
Check the ticket price for the events held at the art museum at the website.

Opening hours
Tuesday – Sunday, from 10:30 till 13:30 and from 16:00 till 18:30.
Closed on Mondays

The Greek Theatre

Wanna catch a bit of that ancient Greek vibe, and enjoy a good performance from an open-air amphitheater? So what you’re in Catalonia, nothing is impossible in Barcelona — when it’s warm outside, just head to the Greek theatre and enjoy the shows from the local stage and musical performers. A cool bonus — this place looks like legit ruins of some ancient buildings, although it has been built in 1929.

Opening hours
Every day from 08:00 till dusk

Prices
The entrance is free except for events

«Marsella» — a 1930-ties hipster hot-spot

This bar is like a time machine. You can almost see Dali and Picasso getting wasted in the corner, dissing their ex’s... And this place is still a hit today, filled with bohemian youngsters, journalists and some well -and lesser-known poets.

What to try here? Same as in the previous century, the main drink for this bar is absinthe (served here with sugar). It does bring out an animal in you, so, when coming to Marsella, come with a friend — to keep an eye on you.

Opening hours
Daily from 18:00 till 02:00.

Prices
1 absinthe shot is 5,20 €

Thorny gardens of Mossen costa i llobera

If you are a fan of cactuses and succulents (and can not afford a trip to Mexico), then this place is a must. This botanical garden houses over 800 types of desert and tropical plants from all over the world. Cactuses are especially cool: they got them in all shapes, from tiny ones to two-story building-sized giants. You may take your kids with you, too, provided that they understand that cactuses are fun to watch, but not to touch.

The Sun here has no mercy — do not forget your hat.

Opening hours
Daily from 10:00 till 21:00.

Price
Free entrance

Stranger street — Las Ramblas

Where is Barcelona can a rеgular person see a headless horseman, a forest nymph just a few steps away, and a skeleton riding its bike just across the road? The correct answer is “walking down a street”. But not any street. Las Ramblas Street.

Behind the masks of mythical creatures, street artists perform their little tricks which are quite fun to watch while wandering through those sunlit alleys, before Barcelona gets too hot.

A good first impression of any city is guaranteed with a transfer service — book now, and we will take you to the hotel with comfort.

Transfer from Barcelona Airport — from 44 EUR

Are you a fan of heat and tropics? Read the articles about Phuket or Dubai!

 No comments    30   2020  
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